Pam Wagner has over 25 years of specific Workers’ Compensation product line experience at 2 major insurance carriers, spending 17 years in executive management positions responsible for a national Workers’ Compensation underwriting organization. Pam co-authored AIG’s Internet Workers’ Compensation product, which included development of rates, rules and forms. Pam led the implementation of state specific strategies that focused on profitability, consistency, streamlining processes, distribution, customer service and strong renewal retentions. Pam’s last position at AIG was Vice President Workers’ Compensation Product Line Executive with responsibility across all of AIG for Workers’ Compensation underwriting compliance for the organization.
Ken Hagen has over 25 years of strategic systems management and software development at AIG, Dynax Solutions and Deloitte & Touche. Ken joins V3 from AIG, where he held various Senior Technology Officer Positions, including Senior Information Officer (Divisional CIO) for Excess Casualty, Workers’ Compensation, Domestic Legal Services Group and Domestic Underwriting Resources Division. Ken enjoyed IT ownership of all AIG domestic underwriting workers’ compensation systems supporting more than $8B in GWP. This included responsibility for all workers’ comp regulatory filings systems. Ken also was responsible for AIG’s 2 largest domestic web-based broker facing quote and bind solutions, supporting $0.75B in new business annually.